The very short version

This site uses a tiny number of cookies. The bare-minimum ones keep the booking form working safely; the optional ones (analytics) only run if you say yes via the banner. You can change your mind at any time using the small cog icon in the bottom-left of any page.

The cookies we set ourselves

PHPSESSID

Strictly necessary. Session cookie used by the server to keep your form session alive while you fill in the contact or booking form. Deleted when you close the browser. Without it, the CSRF protection on the form won't work and you'd lose anything half-typed when you navigate.

rb_cc_v1

Strictly necessary. Stored in your browser's localStorage (technically not a cookie, but the same idea). Remembers whether you accepted or rejected the optional cookies on the banner, so we don't ask you again every visit. Empty by default.

Optional cookies (only if you accept)

_ga, _ga_*

Google Analytics 4. Helps us see which service pages are useful and which need rewriting. We don't see your name, email, or address — only that a visitor in, say, "Mont Kiara" spent a moment on the water heater page. Expires after 13 months.

Third-party services we do not use

Just so it's said in plain words — this site has no Facebook Pixel, no LinkedIn Insight tag, no advertising trackers, and no chatbot scripts. If you see anything that looks like a tracker we forgot, do email us at [email protected].

How to clear or change your preference

To re-open the cookie banner: click the small cog icon in the bottom-left corner of any page.
To clear your stored preference: clear site data for reachbay.pro in your browser. The banner will reappear next visit.
To block all cookies on this site: use your browser's site settings. Note that the booking form will still work but you'll have to keep accepting the banner.

Changes

If we add or remove a cookie, this page updates first. The change is reflected in the banner only after material updates — adding a third-party analytics tool, for example.

Cookies on this site