Leak detection & pipe repair
Acoustic and thermal tracing for hidden leaks behind walls and slabs, plus clean copper, PEX, and PPR repairs.
See how we trace leaks
Plumbing & home repair · Klang Valley
Steady hands. Straight pricing. Plumbers who actually pick up the phone.
Reachbay HomeCare keeps Kuala Lumpur homes dry, warm, and working. From a quiet drip under the sink to a full bathroom rebuild — one team, written quotes, and a guarantee on every job.
Response time
~60 min in central KL
Workmanship
12-month written warranty
Bookings
Mon – Sun, 24 hours
- 12+Years on the road in KL
- 9,400Homes serviced since 2014
- 4.9★Average homeowner rating
- 24 / 7Burst-pipe hotline
Plumbing and repair work, done by people who do it every day
We deliberately keep our scope tight. Six service lines, run by senior technicians who know each one inside out — no juggling unfamiliar trades on your time.
Drain & sewer cleaning
Mechanical augers, high-pressure jetting, and CCTV reports for stubborn blockages and recurring backups.
Drain options & pricing
Water heater installation
Instant and storage units, including brand-specific brackets, isolators, and electrical compliance.
Heater installation guide
Bathroom fit-out & remodel
From a tired wet area to a calm spa-style bathroom. Tiling, waterproofing, fittings — one accountable crew.
View bathroom service
Kitchen plumbing & fixtures
Mixer taps, water-filter dispensers, undermount sinks, disposers, and clean re-routing for a renovation.
Kitchen plumbing details
24/7 emergency plumber
Burst pipe at 2 AM? An on-call duty crew leaves our depot in Bangsar within minutes of your call.
Emergency calloutsFour small commitments that take the guesswork out
You call or book online
Tell us what's wrong in your own words. We don't need a part number — just an honest description.
A senior tech arrives
Same-day for most of KL. The technician inspects, photographs, and explains options on the spot.
You get a written quote
Itemised parts and labour. No "miscellaneous" line items. Sign it before any paid work begins.
Work, clean-up, warranty
We tidy the area, walk you through what was done, and email a 12-month workmanship warranty.
Why homeowners stay with us
The boring stuff that turns out to matter most
Plumbing isn't glamorous. What our regulars value is the unglamorous discipline that surrounds the work.
- 1Senior-only on first visitsEvery initial visit is handled by a technician with 5+ years on the tools, not a trainee.
- 2Parts you can verifyWe list brand, model, and warranty period in writing — no rebadged mystery parts.
- 3Photos before & afterEvery job leaves with a photo log emailed to you for your records, useful for strata claims.
- 4One number, one teamThe crew that quotes you is the crew that does the work — no faceless handoffs.
Real notes from real Klang Valley homes
★★★★★
"Called at 11 PM with a burst feed pipe in the kitchen. Encik Faizal arrived in forty minutes with the parts already on the van. Damage stopped, floor mopped, slept like a baby."
Nurul A.Mont Kiara · condo unit★★★★★
"Got three quotes for our master bathroom redo. Reachbay's was the most detailed and not the cheapest, but the price was exactly what we paid — to the ringgit. Rare in this country."
Daniel C.Bangsar South · double-storey★★★★★
"They unblocked our recurring kitchen drain and then explained why it kept happening. Sent a CCTV video on WhatsApp. Six months later — still flowing perfectly."
Priya K.Petaling Jaya · landed★★★★★
"The Ariston water heater install took an hour and looked tidier than the kitchen renovation cabinets next to it. Asked the tech for advice on filter taps and got an honest answer."
Rachel T.Sri Hartamas · apartment★★★★★
"We manage four short-stay units. Reachbay has saved us twice this year with after-midnight tenant calls. They handle the guest direct, no awkward middle-of-the-night translation."
Aisha M.KLCC fringe · host operator★★★★★
"Honest about what couldn't be fixed cheaply. Replaced two valves and refused to upsell the third because 'that one's good for another five years.' That's how I picked my plumber."
Sathish R.Cheras · terrace houseWhere we go, most days
If your postcode isn't listed, ring us anyway — we cover most of the greater Klang Valley and quote travel honestly when it applies.
- Kuala Lumpur city centre
- Bangsar & Bangsar South
- Bukit Bandaraya
- Mont Kiara
- Sri Hartamas
- Damansara Heights
- TTDI
- Petaling Jaya
- Subang Jaya
- USJ
- Shah Alam
- Klang
- Cheras
- Ampang
- Kepong
- Setapak
Things people ask before they book
Do you charge for the initial site visit?
Visits within the Klang Valley are free for any job we end up quoting. If you'd like a written diagnostic without any follow-up work, we charge a flat RM80 to cover the technician's time.
How quickly can a plumber reach me in an emergency?
Most central KL postcodes see a Reachbay technician within 60 minutes, any hour of the day. Outer Klang Valley typically lands inside 90 minutes — we'll give you a realistic ETA on the phone, not a vague window.
Are your technicians licensed and insured?
Every Reachbay technician is CIDB-carded, and the company carries RM1 million in public liability cover. We're happy to send a copy of the policy before any major job.
Will you give me a fixed price before starting?
Yes. After a short on-site inspection we'll hand you a written, itemised quote. Paid work doesn't begin until you sign it off — that's a rule, not a courtesy.
Do you supply parts, or should I buy them?
Either works. If we supply them you get a warranted brand at a transparent mark-up. If you supply them, we'll install what you bought and warrant the workmanship only.
How do I pay?
DuitNow QR, FPX, GrabPay, Visa or Mastercard, and cash if that's easier. We always issue a printed or PDF receipt.
Need a plumber today?
Tell us what's going on and we'll have a senior technician dispatched to your gate within the next visit window. No call-centre runaround.